Check Warranty Information

Halio warrants all devices for a period of 1 year after the original date of purchase against defects due to faulty workmanship or materials arising from the normal use of the device.

The warranty covers working parts that affect the function of the device.

The warranty does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.

How to check warranty information is as follows, please review and follow the instructions:

- Go to the link https://halio-sonic.com/pages/warranty to check warranty information.

- Enter your code, email or phone number in the input below. Then click on CHECK INFO button.

- If you have registered the warranty, the product list information will be listed below

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I read the FAQ and double-checked it according to the directions. I still want to contact Halio Sonic for assistance, and I'm willing to pay a two-way charge if the product is sent to Halio Sonic for examination and can be repaired as mentioned in the FAQ

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